Balmoral Korea Co., Ltd. (“Balmoral Korea,” “we,” or “the Company”) respects the privacy of visitors and complies with applicable data protection laws.
This Privacy Policy explains how personal information may be handled in connection with balmoralkorea.com (the “Website”).
1. Personal Information Collected Through the Website
The Website does not provide user registration, online inquiry forms, file uploads, newsletter subscriptions, or online payment functions.
Accordingly, Balmoral Korea does not directly request or collect visitors’ personal information through input forms on the Website.
The Website publishes the Company’s telephone number, email address, and QR codes for WhatsApp, KakaoTalk, and WeChat. Visitors may voluntarily choose any of these methods to contact the Company.
2. Information Voluntarily Provided by Users
When a user voluntarily contacts Balmoral Korea by telephone, email, or messaging service, the user may provide information such as:
- Name
- Company name
- Country or region
- Email address
- Telephone number
- Vehicle model and vehicle information
- Vehicle Identification Number (VIN)
- Vehicle photographs
- Destination country or port
- Quotation requirements
- Other information voluntarily provided in connection with an inquiry or transaction
Such information may be processed only to the extent necessary to review and respond to inquiries, discuss potential transactions, and conduct related business communications.
Balmoral Korea does not record telephone calls.
Contact information provided through an inquiry will not be used for advertising newsletters or bulk marketing communications without separate consent.
3. Retention of Personal Information
Balmoral Korea does not directly collect personal information through the Website or maintain a separate Website customer-information database.
Information voluntarily provided through email, telephone, or messaging services may be processed only for as long as necessary to handle the relevant inquiry or business matter.
Where an inquiry results in an actual transaction or contract, certain information may be retained for the period required under applicable laws.
Once the purpose of processing has been fulfilled and no further legal retention requirement applies, the relevant personal information will be deleted or securely destroyed.
4. Automatically Generated Technical Information and Cookies
Balmoral Korea does not use Google Analytics, Naver Analytics, advertising pixels, or similar visitor-tracking or advertising-analysis tools on the Website.
The Company also does not intentionally set its own cookies for analytics or advertising purposes.
However, certain basic technical information may be automatically generated or processed by the Website’s hosting, server, security, or network environment, including:
- IP address
- Date and time of access
- Browser and device information
- Operating system information
- Basic access logs
Such information may be processed only as necessary for Website operation, security, troubleshooting, and service stability. Balmoral Korea does not use this information for advertising or user profiling.
5. Google Maps and External Services
The Website may use Google Maps to provide location and directions information.
When Google Maps is displayed, Google or other relevant service providers may process technical information such as IP addresses, device or browser information, and cookies in accordance with their own privacy policies and terms.
The Website may also contain links to automobile manufacturers, used-vehicle platforms, government agencies, ports, and other third-party websites.
External links open in a new browser window or tab. Any collection or processing of personal information on those websites is governed by the privacy policies of the respective third parties.
WhatsApp, KakaoTalk, and WeChat contact details are provided only as QR code images. The Website does not embed messaging-service widgets.
6. Third-Party Disclosure and External Service Providers
Balmoral Korea does not sell personal information or voluntarily disclose personal information directly collected through the Website to third parties.
If a user chooses to contact the Company through email, WhatsApp, KakaoTalk, WeChat, or another external communication service, the relevant service provider may process information in accordance with its own privacy policy.
Hosting, network, security, and other technical service providers may also process limited technical information where necessary to operate and protect the Website.
7. Your Rights
Subject to applicable law, individuals may request access to, correction of, deletion of, or restriction of processing of personal information held by Balmoral Korea.
Requests or privacy-related questions may be submitted using the contact information below. Balmoral Korea will respond and take appropriate action in accordance with applicable law.
Information independently processed by third-party providers such as Google Maps, email providers, or messaging platforms may be subject to the privacy policies and procedures of those providers.
8. Privacy Contact
Balmoral Korea Co., Ltd.
Telephone: +82-10-4883-0741
Email: balmoralkorea@outlook.com
Address: Building B, Unit 741, 301 Incheon Tower-daero, Yeonsu-gu, Incheon, Republic of Korea
9. Children Under 14
The Website and Balmoral Korea’s services are not directed to children under the age of 14.
10. Changes to This Privacy Policy
This Privacy Policy may be amended where required due to changes in applicable laws, Website functionality, or the Company’s personal-information processing practices.
Material changes will be made available through the Website.
Effective Date: August 29, 2026